At HighDecora, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure its confidentiality. By accessing and using our website, you consent to the terms and practices described in this policy.

Information We Collect

1.1 Personal Information: When you interact with our website, we may collect personal information such as your name, email address, phone number, and postal address. We collect this information when you voluntarily provide it to us through forms, inquiries, or account registration.

1.2 Usage Data: We may also collect non-personal information about your interaction with our website, such as your IP address, browser type, operating system, and the pages you visit. This information helps us analyze trends, administer the site, and enhance your user experience.

Use of Information

2.1 Personalization and Communication: We may use the information we collect to personalize your experience on our website, provide the services you request, and respond to your inquiries. We may also use your information to send you promotional materials, updates, and relevant information about our products and services unless you choose to opt out of such communications.

2.2 Order Processing and Delivery: If you make a purchase through our website, we will use your personal information to process your order, fulfill your requests, and arrange for product delivery.

2.3 Analytics and Improvements: We may use the non-personal information we collect to analyze user behavior, improve our website, and enhance our product offerings. This information helps us understand how visitors interact with our site, identify areas for improvement, and tailor our services to better meet customer needs.

Information Sharing

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, and delivering services to you. These providers are obligated to maintain the confidentiality and security of your information and are not authorized to use it for any other purpose.

3.2 Legal Compliance: We may disclose your personal information if required by law, regulation, or legal process, or if we believe that such disclosure is necessary to protect our rights, the safety of our customers, or to comply with a judicial proceeding, court order, or legal request.

Data Security

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security protocols, such as encryption, firewalls, and secure socket layer (SSL) technology, to protect the integrity and confidentiality of your information.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and gather information about user preferences. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take immediate steps to delete the information.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. The revised policy will be posted on our website with the updated date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Last updated: 31/03/2023